Why go on Safari SOP?

Why go
on Safari?


Get everyone working together in a single system. Everything you need to track and work on is available in Safari.
Quickly and securely deliver files—of any size, amount, or type—to any party, whether they're a third party that served a subpoena or your own outside counsel.
Collecting a response fee is a snap. Just choose an invoice option and Safari collects payment online.
Safari screenshot
This view shows who's working on each response, what's the status, and when it's due.


Bird's-eye-view
of the response process


Intake

RECEIPT
New matters come in via a registered agent feed, internal email to the system, or manual entry.
ROUTING
From an “Unassigned” list, each matter is assigned to an owner and routed for routine or escalated handling.

Preparation

MANAGEMENT
Key details, status, and deadlines are all tracked in one place.
RESPONSE
Owners upload responsive documents and use templates to send standard correspondence.

Delivery

NOTICE
When the response is ready, Safari generates unique login credentials and sends them to the issuer.
DOWNLOAD
Issuer uses the credentials to log in to the SecureShare™ Portal to download responsive documents.

Fee Collection

INVOICING
The matter owner selects a pre-configured or custom invoice and records any prepayment.
PAYMENT
Safari presents the invoice and collects online payment when the issuer downloads the response.

Product
Tour



Features
List


Intake stamp

New Matter Intake

Streamline internal routing
Use an internal email address to send served documents directly into Safari
Assign owners
Review new matters as they appear, assign staff, route, and/or escalate
Direct Feed from registered agent
Receive documents and populate data with a feed from your registered agent

Processed stamp

Response Preparation

Centralize work
Store matter details, communications, and produced documents in one place
Track progress
Record progress notes and track deadlines, status, and workflow
Automate correspondence
Auto-populate variables and send standard communications

File Management

View documents inline
Review served documents alongside corresponding matter details
Image files
Convert documents to pdf format within an online viewer
Build a template library
Create templates for frequently used documents and communications

Delivered stamp

Response Delivery

Simplify delivery
Use a built-in workflow to select recipients and generate login credentials and notifications
Deliver via SecureShare™
Make responses available instantly with a built-in online portal
Monitor receipt
Track portal activity, including who downloaded which documents when
Deliver to Government and Law Firms
Issuers of all types, including government and law enforcement agencies, use Safari's SecureShare portal to receive documents. In fact, 46% of all Safari deliveries are to government entities, including the DOJ, FBI, SEC, IRS, and various state and local agencies. All the issuer needs is a web browser and an Internet connection.

Recovered stamp

Fee Collection

Preconfigure invoices
Create standard invoices for common document request types
Create custom invoices
Input matter-specific line items and amounts for previously negotiated costs
Collect online payments
Collect payment at the time the issuer downloads responsive documents

Reporting stamp

Management Oversight

Run reports
View preconfigured or custom reports and charts
View activity
Audit history captures every action taken in the system
Limit access
Restrict certain matters and actions to specified users

Reporting stamp

Trust and Security

Compliance
Meets highest industry standards such as HIPAA, GLBA, and 23 NYRR Part 500
Auditing
SOC 2 compliant verified by an independent auditor annually
Encryption
All client data encrypted at rest (AES-256 bit) and in transmission (SSL-TLS 1.2)

Everything goes much smoother and more quickly. Overall, we save at least 30 minutes per subpoena and as much as 45 minutes. "
ASHLEY EWING
Research Specialist
First Merchants Bank
"Using Safari’s automated invoicing and collection, we are now averaging over $100 recovered per subpoena."
CHRISTINA SANTANGELO
Litigation Manager
Red Robin
"Prior to Safari, we were recovering about 60% of what we invoiced... now that we’ve automated collections, we’re recovering nearly 4 times as much."
AMANDA SUNDELL
Legal Processing Specialist
Mountain America Credit Union
Safari field guides to evaluating Safari

Learn more about

improving your process

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