Your privacy and trust are important to us. This Policy explains how Safari Technologies, Inc. dba Safari Law (“STI,” “we”, “us” or “our”) collects, uses, shares, and otherwise processes information relating to individuals (“Personal Data”). Please read this Policy carefully to learn about your rights and choices regarding your Personal Data.
NOTE: Data about you may be found in subpoenas, garnishments, information requests, and other service of process documents (collectively “SOP Documents”) that are delivered by STI’s SOP Response Management System (the “Service”) to STI customers; STI customers may enter information in the Service about you relating to SOP Documents or responses thereto; and STI customers, in response to SOP Documents, may deliver information about you to issuers of SOP Documents using the Service (collectively, “Customer SOP Data”). This Policy (and the term “Personal Data”) does not apply to such Customer SOP Data because (1) STI has no ownership of this Customer SOP Data, and (2) STI processes Customer SOP Data solely in the role as a processor or service provider on behalf of our customers. For detailed privacy information related to an STI customer or a customer affiliate who uses the Service, please contact our customer directly. We are not responsible for the privacy or data security practices of our customers, which may differ from those explained in this Privacy Statement.
Information You Provide. When you fill out a form on our website, we collect any information you provide in the form, such as name and/or email address.
We may also collect information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. From time-to-time we may use Google Analytics on our website to help us analyze your use of our site and diagnose technical issues.
Information from public sources. We also collect personal information about you from third parties such as companies that provide contact information, and from publicly available sources such as public websites, open government databases or other data in the public domain, to help us maintain data accuracy.
Surveys. STI frequently conducts surveys with and on behalf of industry organizations and willing survey participants. Unless the survey specifically requires information about you or your company, these surveys are anonymous, and STI gathers the information only for the purposes of aggregating the information and providing reports for the benefit of customers and the community of people that are generally interested in how to better process and respond to SOP Documents.
Marketing and events-related communications. We may send you email marketing communications about STI products and services, invite you to participate in our events or surveys, or otherwise communicate with you for marketing purposes. When we collect your business contact details through our website or our participation at trade shows or other events, we may use the information to follow-up with you regarding an event, and send you information that you have requested on our products and services.
Website visits and tracking. As is true of most websites, we gather certain information automatically when individual users visit our websites. This information may include identifiers, commercial information, and internet activity information such as IP address (or proxy server information), device and application information, identification numbers and features, location, browser type, plug-ins, integrations, Internet service provider and/or mobile carrier, the pages and files viewed, searches, referring website, app or ad, operating system, system configuration information, advertising and language preferences, date and time stamps associated with your usage, and frequency of visits to the websites. This information is used to analyze overall trends, help us provide and improve our websites, offer a tailored experience for website users, and secure and maintain our websites.
We may also use web beacons and pixels on our websites and in marketing emails. For example, we may place a pixel in marketing emails that notify us when you click on a link in the email. We use these technologies to operate and improve our websites and marketing emails. Where we send marketing emails, we provide unsubscribe options for your use within our emails.
System operation generally. We may use Personal Data to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
We rely upon a number of legal grounds to ensure that our use of your Personal Data is compliant with applicable law. We use Personal Data to do the following:
We may share data with our own service providers, to help us perform statistical analysis, send you email or postal mail, provide customer support, and support our business and the Services. All such third parties are prohibited from using Personal Data except to provide these services to STI and they are required to maintain the confidentiality of Personal Data.
We will disclose Personal Data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process, such as a subpoena, served on STI; (b) protect and defend the rights or property of STI; and, (c) act under exigent circumstances to protect the personal safety of users of STI, or the public.
We may also share anonymous or de-identified usage data with our service providers for the purpose of helping STI in such analysis and improvements. Additionally, we may share such anonymous or de-identified usage data on an aggregate basis in the normal course of operating our business; for example, we may share information publicly to show trends about the general use of our services.
Opting out of receiving electronic communications from us. If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request as soon as reasonably practicable.
Cookies. You can typically remove and reject cookies from our website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it may affect how our website works for you.
Other rights. Please contact us as provided below for requests to access, correct, amend, delete, or limit the use or disclosure of your Personal Data. We will respond to your request within a reasonable timeframe. We take each request seriously. We will comply with your request to the extent required by applicable law. We will not be able to respond to a request if we no longer hold your Personal Data. For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. If you feel that you have not received a satisfactory response from us, you may consult with the data protection authority with jurisdiction over you.
Rights relating to Customer SOP Data. If you are a subject of information required by an SOP Document or a response to an SOP Document, please direct your requests directly to the Customer that received the SOP Document or sent the response to the SOP Document.
We take precautions including organizational, technical, and physical measures to help safeguard against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the Personal Data we process or use.
While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices and signing out of our Service. If you have any questions about our security, please contact us by using the information in the “Contacting Us” section below.
We retain Personal Data for as long as it is legally permitted for the purposes stated in this Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will take reasonable steps to delete or anonymize your information from our active databases.
The Services may provide the ability to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.
As a California consumer and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your personal information:
To submit a request to exercise any of the rights described above, you may contact STI as provided above. We may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. Authentication based on a government-issued and valid identification document may be required.