Safari Technologies, Inc. Privacy Policy

(Effective 1/1/2020)

Overview

Your privacy and trust are important to us. This Policy explains how Safari Technologies, Inc. dba Safari Law (“STI,” “we”, “us” or “our”) collects, uses, shares, and otherwise processes information relating to individuals (“Personal Data”). Please read this Policy carefully to learn about your rights and choices regarding your Personal Data.

NOTE:  Data about you may be found in subpoenas, garnishments, information requests, and other service of process documents (collectively “SOP Documents”) that are delivered by STI’s SOP Response Management System (the “Service”) to STI customers; STI customers may enter information in the Service about you relating to SOP Documents or responses thereto; and STI customers, in response to SOP Documents, may deliver information about you to issuers of SOP Documents using the Service (collectively, “Customer SOP Data”). This Policy (and the term “Personal Data”) does not apply to such Customer SOP Data because (1) STI has no ownership of this Customer SOP Data, and (2) STI processes Customer SOP Data solely in the role as a processor or service provider on behalf of our customers. For detailed privacy information related to an STI customer or a customer affiliate who uses the Service, please contact our customer directly. We are not responsible for the privacy or data security practices of our customers, which may differ from those explained in this Privacy Statement.


What Personal Data do we collect?

Information You Provide.  When you fill out a form on our website, we collect any information you provide in the form, such as name and/or email address.

Information that we collect automatically.  Our website and Service use cookies and other technologies to function effectively. These technologies record information about your use of our website and Service, which may include:

  • Browser and device data, such as IP address, device type, operating system and Internet browser type, screen resolution, operating system name and version, device manufacturer and model, language, plug-ins, add-ons and the language version of the Sites you are visiting;
  • Usage data, such as time spent on the websites, pages visited, links clicked, and the pages that led or referred you to our website.

We may also collect information about your online activities on websites and connected devices over time and across third-party websites, devices, apps and other online features and services. From time-to-time we may use Google Analytics on our website to help us analyze your use of our site and diagnose technical issues.

Information from public sources.  We also collect personal information about you from third parties such as companies that provide contact information, and from publicly available sources such as public websites, open government databases or other data in the public domain, to help us maintain data accuracy.

Surveys.  STI frequently conducts surveys with and on behalf of industry organizations and willing survey participants. Unless the survey specifically requires information about you or your company, these surveys are anonymous, and STI gathers the information only for the purposes of aggregating the information and providing reports for the benefit of customers and the community of people that are generally interested in how to better process and respond to SOP Documents.


How we gather and use Personal Data

Marketing and events-related communications.  We may send you email marketing communications about STI products and services, invite you to participate in our events or surveys, or otherwise communicate with you for marketing purposes. When we collect your business contact details through our website or our participation at trade shows or other events, we may use the information to follow-up with you regarding an event, and send you information that you have requested on our products and services.

Website visits and tracking.  As is true of most websites, we gather certain information automatically when individual users visit our websites. This information may include identifiers, commercial information, and internet activity information such as IP address (or proxy server information), device and application information, identification numbers and features, location, browser type, plug-ins, integrations, Internet service provider and/or mobile carrier, the pages and files viewed, searches, referring website, app or ad, operating system, system configuration information, advertising and language preferences, date and time stamps associated with your usage, and frequency of visits to the websites. This information is used to analyze overall trends, help us provide and improve our websites, offer a tailored experience for website users, and secure and maintain our websites.

Cookies, web beacons and other tracking technologies on our website and in email communications.  We may use technologies such as web beacons, pixels, tags, and JavaScript, alone or in conjunction with cookies, to gather information about the use of our websites and how people interact with our emails.

When you visit our websites, we, or an authorized third party, may place a cookie on your device that collects information, including Personal Data, about your online activities over time and across different sites. Cookies allow us to track use, infer browsing preferences, and improve and customize your browsing experience. You can also control the use of cookies on your device, but choosing to disable cookies on your device may limit your ability to use some features on our websites and services.

We may also use web beacons and pixels on our websites and in marketing emails. For example, we may place a pixel in marketing emails that notify us when you click on a link in the email. We use these technologies to operate and improve our websites and marketing emails. Where we send marketing emails, we provide unsubscribe options for your use within our emails.

System operation generally.  We may use Personal Data to protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.


Purposes for which we use Personal Data and legal bases on which we rely

We rely upon a number of legal grounds to ensure that our use of your Personal Data is compliant with applicable law. We use Personal Data to do the following:

  • facilitate the business relationships we have with our customers;
  • send you marketing information, product recommendations and other non-transactional communications (e.g., marketing newsletters) about us and our affiliates and partners, including information about our products, promotions or events as necessary for our legitimate interest in conducting direct marketing or to the extent you have provided your prior consent;
  • analyze trends and to track your usage of and interactions with our website and Service to the extent it is necessary for our legitimate interest in developing and improving our website and Service and providing our users with more relevant content and service offerings, or where we seek your valid consent; and
  • pursue our legitimate business interests.

When and with whom do we share Personal Data?

We will share Personal Data with third parties only in the ways that are described in this privacy policy. STI does not sell, rent or lease Personal Data to third parties.

We may share data with our own service providers, to help us perform statistical analysis, send you email or postal mail, provide customer support, and support our business and the Services. All such third parties are prohibited from using Personal Data except to provide these services to STI and they are required to maintain the confidentiality of Personal Data.

We will disclose Personal Data, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process, such as a subpoena, served on STI; (b) protect and defend the rights or property of STI; and, (c) act under exigent circumstances to protect the personal safety of users of STI, or the public.

We may also share anonymous or de-identified usage data with our service providers for the purpose of helping STI in such analysis and improvements. Additionally, we may share such anonymous or de-identified usage data on an aggregate basis in the normal course of operating our business; for example, we may share information publicly to show trends about the general use of our services.


Your rights relating to your Personal Data

Opting out of receiving electronic communications from us.  If you no longer want to receive marketing-related emails from us, you may opt-out via the unsubscribe link included in such emails. We will try to comply with your request as soon as reasonably practicable.

Cookies.  You can typically remove and reject cookies from our website with your browser settings. Many browsers are set to accept cookies until you change your settings. If you remove or reject our cookies, it may affect how our website works for you.

Other rights.  Please contact us as provided below for requests to access, correct, amend, delete, or limit the use or disclosure of your Personal Data. We will respond to your request within a reasonable timeframe. We take each request seriously. We will comply with your request to the extent required by applicable law. We will not be able to respond to a request if we no longer hold your Personal Data. For your protection, we may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. If you feel that you have not received a satisfactory response from us, you may consult with the data protection authority with jurisdiction over you.

Rights relating to Customer SOP Data.  If you are a subject of information required by an SOP Document or a response to an SOP Document, please direct your requests directly to the Customer that received the SOP Document or sent the response to the SOP Document.


How do we secure your Personal Data?

We take precautions including organizational, technical, and physical measures to help safeguard against accidental or unlawful destruction, loss, alteration, and unauthorized disclosure of, or access to, the Personal Data we process or use.

While we follow generally accepted standards to protect Personal Data, no method of storage or transmission is 100% secure. You are solely responsible for protecting your password, limiting access to your devices and signing out of our Service. If you have any questions about our security, please contact us by using the information in the “Contacting Us” section below.


Retention of Personal Data

We retain Personal Data for as long as it is legally permitted for the purposes stated in this Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will take reasonable steps to delete or anonymize your information from our active databases.


Links to Other Websites

The Services may provide the ability to connect to other websites. These websites may operate independently from us and may have their own privacy notices or policies, which we strongly suggest you review. If any linked website is not owned or controlled by us, we are not responsible for its content, any use of the website or the privacy practices of the operator of the website.


Changes to this Policy

We may change this privacy policy. If we make any substantive changes related to how we collect or use data, we will change the effective date above. Other changes including grammar or spelling corrections will be automatically updated.


Contacting Us

We welcome your comments or questions about this Privacy Policy. You may also contact us at our address:


Additional Disclosures for California Residents

As a California consumer and subject to certain limitations under the CCPA, you have choices regarding our use and disclosure of your personal information:

  • Exercising the right to know.You may request, up to twice in a 12-month period, the following information about the Personal Data we have collected about you during the past 12 months:
    • the categories and specific pieces of personal information we have collected about you;
    • the categories of sources from which we collected the personal information;
    • the business or commercial purpose for which we collected the personal information;
    • the categories of third parties with whom we shared the personal information; and
    • the categories of personal information about you that we disclosed for a business purpose, and the categories of third parties to whom we disclosed that information for a business purpose.
  • Exercising the right to delete.You may request that we delete the Personal Data we have collected from you, subject to certain limitations under applicable law.
  • Exercising the right to opt-out from a sale.STI does not sell any Personal Data; nevertheless, you may request to opt out of any “sale” of your personal information that may take place.
  • Non-discrimination.The CCPA provides that you may not be discriminated against for exercising these rights.

To submit a request to exercise any of the rights described above, you may contact STI as provided above. We may need to verify your identity before responding to your request, such as verifying that the email address from which you send the request matches your email address that we have on file. Authentication based on a government-issued and valid identification document may be required.


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